Warranties: 30 days:
30 Days 100% Performance Satisfaction Guarantee for on line purchases
At Best Kiteboarding we do not just want you to be happy with our products, we want you to be ecstatic. Because we know it is sometimes impossible to test a kite before you buy it – and to show you how much we believe in our kites – we offer the industry's best online purchase guarantee: If you are not completely satisfied with your kites, we will exchange or refund your purchase for a period of thirty (30) days for any online purchase direct from Best Kiteboarding.
If you are not satisfied with your choice of kiteboarding equipment – if you chose the wrong model or the wrong size for your local conditions - simply return it, in good working condition, to BEST within 30 days and we will be happy to exchange it for the perfect kite for you, or refund the purchase price.
While no kite is indestructible, we believe our kites - and every piece of equipment we make - are the best available. We stand behind every purchase made online direct from Best with the industry's Best guarantee.
At Best, no one's more important than our customers. We're not happy until you are.
The warranty only applies to products bought directly from www.bestkiteboarding.com, it does not apply to products purchased through our retail channel or to any sales via auction sites such as ebay or third party sales of any kind.
We reserve the right to refuse this guarantee if we feel that the purchaser is abusing this policy.
The 30 Days 100% Performance Satisfaction Guarantee gives you specific legal rights. You may also have other rights that may vary from state to state or jurisdiction. If you have any questions about our limited warranty or would like to schedule a return, simply contact our Customer Service by phone at:
US: toll-free: 1-866-700-2378, 9:00 AM to 5:00 PM (PT)
US: land line: 252-489-2959, 9:00 AM to 5:00 PM (PT)
EU: 0044 20 8133 2393, 10:00 AM to 6:00 PM (CET)